Returns & Exchanges

We are happy to offer a full refund for JillMelyssa.com purchases returned within 30 days of their purchase date. Buyer is responsible for return shipping cost. After item is received, please allow up to 1 week for processing. 

All refunds will be made to the purchaser and issued to the original form of payment. Cash purchases will be refunded by company check. Gift recipients may receive a merchandise credit.

If you purchased an item from an outside retailer and would like to return or exchange it, you must bring the item to the original retailer where it was purchased and it is subject to their return policy. We are not responsible for any pieces not purchased directly from JillMelyssa.com

Please note: Returns must be accompanied by a sales receipt and received unaltered, unworn and in sellable condition. Used merchandise will not be accepted for refund or exchange unless defective. Personalized and custom designs are final sale. Due to the donations we make to our charitable partner, our Freedom Tower earrings are final sale.